Job Description
Project – the aim you'll have
You will join a product engineering team developing an enterprise identity security platform that helps organizations understand and manage who has access to what data, applications, and resources across cloud, SaaS, on-premises, and custom environments. The team values ownership, collaboration, and engineering excellence, offering the opportunity to work on a business-critical service used by enterprise customers worldwide.
Position – how you’ll contribute
- Support the deployment, operation, and ongoing maintenance of the Karuna service running on Kubernetes.
- Monitor production environments to ensure high availability, reliability, and performance.
- Investigate, troubleshoot, and resolve production incidents, performing root cause analysis where appropriate.
- Analyze application logs and debug production issues using Splunk.
- Perform first-level troubleshooting of UI-related issues involving Web Components, collaborating with front-end engineers when deeper investigation is required.
- Support deployment activities and contribute to maintaining and improving CI/CD pipelines.
- Identify opportunities for automation and operational improvements.
- Work closely with engineering teams and technical stakeholders in an international environment to improve operational processes, enhance service resilience, and optimize observability.
- Take ownership of operational tasks and proactively drive issues to resolution while working independently with minimal supervision.
Qualifications
Expectations – the experience you need
- Commercial experience as a Site Reliability Engineer, DevOps Engineer, Platform Engineer, or in a similar role.
- Hands-on experience supporting production services running on Kubernetes.
- Experience monitoring distributed applications and responding to production incidents.
- Practical knowledge of log analysis and troubleshooting using Splunk or similar monitoring tools.
- Understanding of cloud-native applications and modern operational practices.
- Familiarity with CI/CD pipelines and deployment processes.
- Basic understanding of Web Components and the ability to perform first-level UI troubleshooting.
- Strong analytical and problem-solving skills.
- Ability to work independently, prioritize tasks, and make sound technical decisions in ambiguous situations.
- Excellent communication skills and confidence collaborating with distributed engineering teams.
- Very good spoken and written English.
Additional skills – the edge you have
- Experience working with one or more major cloud platforms.
- Experience supporting enterprise SaaS or security-focused products.
Additional Information
Our offer – professional development, personal growth:
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Non-corporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Well-being initiatives
Position at: Software Mind